Gift Ideas and Gifts Wholesale - SNEDCO WholesaleNew Products! Wholesale Gift Ideas like Gifts and Gift Baskets plus many more exciting items.Specials! Unique Gift Ideas and Gifts Wholesale. Discount shopping with FREE dropshipping services.Ends August, 2014
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FREQUENTLY ASKED QUESTIONS

  1. How do I register to buy your wholesale products?
  2. How much do I have to order?
  3. How do I place orders directly from your catalog?
  4. What type of payments do you accept?
  5. How do I pay through Paypal?
  6. Do you offer credit or payment terms for wholesale accounts?
  7. Do you only ship to the U.S.A. and Canada?
  8. Do you dropship to Canada?
  9. Can I have my order shipped COD?
  10. Do I have to pay Sales Tax on my order?
  11. How long will it take to receive my order?
  12. What is your Out of Stock Policy?
  13. Why hasn't my order arrived?
  14. What is your order Cancellation Policy?
  15. What are the warning labels found on some products?
  16. What is your policy on Substitutions?
  17. What is your Privacy Policy?
  18. What is your Shipping Policy?
  19. What is your Return Policy?
  20. How long will it take to get credit to my account or a refund as requested?
  21. What is dropshipping and how does it work?
  22. Non-Dropship vs Dropship?
  23. What happens if the shipping carrier returns my order to the warehouse before delivering it to me?
  24. I would like to use your products for internet auctions. How do I know the item will be in stock at the end of the auction?
  25. How do I sell the items at Auction? I'm worried an item won't be in stock.
  26. What will show on my customer's invoice?
  27. What is Terms of Service (TOS)?
  28. What are Chargebacks/Charge Backs?
  29. NSF and Other Fees?
  30. What is "Right To Refuse"?
  31. How do you handle Fraudulent Orders?
  32. What if I can't find an answer to a question?

  1. How do I register to buy your wholesale products?
    To set up a wholesale account, Click Here . If applicable, we may require additional information from you to set up your wholesale account. After you have created an account, you will be able to place your order.

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  2. How much do I have to order?
    We have no minimum order. Order 1 item or 100 it's up to you. However, to minimize your shipping costs we recommend ordering at least $50.00.

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  3. How do I place orders directly from your catalog?
    If you know what you want to order, simply call, send your order via email to us, or use our search feature and search for the item numbers. If you do not find a product on our site but it's in our catalog, chances are, it is out of stock or has been discontinued. (send us the item number and we will let you know for sure.)

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  4. What type of payments do you accept?
    We accept Visa, Mastercard, Discover Card, American Express, PayPal, PayPal eChecks, Company Checks and Money Orders.

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  5. How do I pay through Paypal?
    Good News! SNEDCO WHOLESALE now offers a PayPal checkout option. No more requesting PayPal invoices.

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  6. Do you offer credit or payment terms for wholesale accounts?

    We're sorry, at this time, we do not offer credit or payment terms.



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  7. Do you only ship to the U.S.A. and Canada?
    Yes, due to rising shipping cost and delivery problems, we no longer ship outside of the U.S.A. and Canada.

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  8. Do you dropship to Canada?
    Yes! SNEDCO Wholesale now DROPSHIPS to Canada. Simply place your orders like you normally would except choose the Canada shipping option.

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  9. Can I have my order shipped COD?
    We do not offer cash on delivery (COD) shipping. All orders must be paid in full before they are shipped. Furthermore, SNEDCO Wholesale does not accept COD returns.

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  10. Do I have to pay Sales Tax on my order?
    In the states that we have presence, we are required to charge the appropriate sales tax. Since we ship from the most efficient locations from across the country, there is a small chance that you may be charged sales tax due to local or state laws. However, if you have a business liscense or resale certificate, please fax a copy to 850-665-3796 3416 you will not be charged sales tax.

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  11. How long will it take to receive my order?
    We try our hardest to process and ship all orders within 1-2 business days after payment is received. Estimated delivery time for ground shipping is 5-10 business days, unless an alternate shipping method is specified. If an alternate method is chosen, delivery time will depend upon the type of shipping service you've specified and your location. (Specialty and custom orders are handled differently than regular merchandise and can take up to 3-6 weeks to fill before shipping. Large quanity of single items are accepted. Minimum order of is 5000 pieces per style and may take up between 90 -180 days to fill)

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  12. What is your Out of Stock Policy?

    The most important thing to keep in mind when ordering is that our stock balances fluctuate throughout the day with sales demand and stock that we receive from the manufacturers. Items are constantly being sold and our stock is constantly being replenished. If an item is identified as "Out of Stock", we will subtract it from your order. We usually do not place back orders unless an item is due back in stock within a short period of time (30 days or less). If we are not able to back order the item for you, we will let you know an approximate date the item is expected back in stock and ask you to reorder at that time. Most back ordered items ship within 2-4 weeks.

    If you prefer not to have any backorders or to have us contact you in the event of out of stock items before we process the order, please leave a note in the comments section when checking out. We will either email and/or call you at the telephone number you provide with your order. Be sure to give us your current email address and phone number.



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  13. Why hasn't my order arrived?
    If it has been longer than 10 business days since we notified you of shipment, please contact us so we may investigate the issue. Please keep in mind that delays are common during holidays and bad weather conditions. (20 business days for Canada orders)

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  14. What is your order Cancellation Policy?
    Once an order is placed on our website, it goes directly to the warehouse for fulfillment. Therefore, once an order is placed, it can not be cancelled. You will be able to return the items for a refund minus shipping charges. Please email us support @snedco.com or phone us at 1-850-665-3796 to let us know you will be returning the unopened boxes/items for a refund.

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  15. What are the warning labels found on some products?

    Although all products meet all applicable federal safety and warning requirements as enforced by the U.S. Food and Drug Administration, the Consumer Product Safety Commission, and the Federal Communications Commission, you may see the following label on some products.

    CALIFORNIA PROPOSITION 65 WARNING: This product contains chemicals known to the State of California to cause cancer and/or birth defects or other reproductive harm.

    There is a law in the State of California called "Proposition 65". Proposition 65 is the California Safe Drinking Water and Toxic Enforcement Act of 1986.
    Any company that operates in California, sells products in California, or manufactures products that may be sold in or brought into California is subject to Proposition 65. Many of the elements listed under Proposition 65 are common everyday items and others are rarely used items. The list of elements keeps changing and is periodically updated. Elements are added to the list and some are removed. This makes it difficult to keep track of the changing list of elements. Therefore, when a warning label is issued, it may not actually contain any of the elements on the list. The label does not necessarily indicate our products will cause you to contract cancer or reproductive harm if used as designed. There are penalties for not complying with Proposition 65. If a company's product is sold or is purchased outside the Sate of California and brought into California, the company may still be found in violation.

    To find out more information about CA Prop 65 please visit the link below:
    http://www.oehha.ca.gov/prop65/prop65_list/Newlist.html



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  16. What is your policy on Substitutions?

    We reserve the right to update model designs or substitute models or colors whenever these changes represent an equal or better value for our customers. Items illustrated are actual photos of the products available at that time. Actual colors may vary slightly from that shown in product images due to picture lighting, material available at the time of manufacturing or monitor differences and restrictions. An updated version may be substituted at a later date. Products depicted on packaging may vary slightly due to updating or because the manufacturer packages several models of a product in one style box. Approximate size information is located in the product description. Although our staff works diligently to ensure the accuracy of descriptions, sizes, and prices, we reserve the right to correct typographical or programming errors.

    *Replacement is subject to item availability. If an exact replacement is not available, replacement will be a comparable item of at least equal value if not higher. Prices are subject to change at any time without notice.



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  17. What is your Privacy Policy?
    Click Here to view our Privacy Policy

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  18. What is your Shipping Policy?
    Click Here to find out our current shipping policies.

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  19. What is your Return Policy?
    Click Here to find out our current return policies.

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  20. How long will it take to get credit to my account or a refund as requested?
    Credits and Refunds are processed within 5 business days after the return has been received and processed by our shipping/returns department. Please note that it may take a few additional days for "your" bank to post the refund to "your" account. *To avoid delays in processing your refund, please be sure you have followed our Return Policy instructions carefully.

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  21. What is dropshipping and how does it work?
    Sell merchandise on the internet, auctions, home parties, catalogs or anywhere without buying it first!

    => Buy only what you've already sold! Sold one item, that's okay, you're able to order just one and not a whole dozen!!
    => Eliminate inventory, packing, trips to the Post Office or UPS and paperwork! We do the work for you!!
    => Don't pay for shipping twice! First to you and then again to your customer!!
    => Quit wasting your time taking pictures and writing descriptions! Use what we have already put together!!

    Dropshipping is when you order an item or items and we ship them directly to your customers. (U.S.A. Only) Whenever possible we will provide you with tracking numbers for your orders.

    Drop shipping is designed to help those customers who are operating a catalog mail order, Internet, Home Party, door to door or fund raising business. Flea market vendors, retailers and others who wish to purchase singles of an item instead of by the dozen or by the case load, also use it to help reduce their costs and increase their profits. No need to spend thousands of dollars on inventory, you need only buy what you've already sold.

    YES! WE WILL DROPSHIP FOR YOU!!

    We do not charge additional fees for drop shipping. This is a free service we offer our customers. If you would like an order dropshipped, simply order as you normally would. Enter your customer's address as the "Ship To" address and your address as the "Billing" address. You can enter a message to your customer in this section, such as "Thank you, from (your company name)." Or, if dropshipping a birthday gift for "your" customer, "HAPPY BIRTHDAY!...etc". This message will show on the packing slip along with the item name(s) ordered. Don't worry, your pricing is secret with us, as we do not include any prices on our packing slips. Please note: messages are limited to 58 spaces.

    Dropshipped orders must be prepaid. All drop shipped orders must be prepaid by Money Order, Mastercard, Visa, Discover, American Express, Company Check or Paypal. If paying by Paypal eCheck, we will not ship your order until Paypal has cleared your check. Dropshipping can save you a lot of time and money on shipping charges. When your use our free drop shipping service, you are eliminating double shipping costs.

    Please Note: For your online shopping safety, we process all credit cards through our company using AVS, address verification system. When you order, please make sure your BILL TO address matches your credit card billing information. This will be the address where you receive your monthly statements. If the addresses do not match, your credit card will be declined and your order will not be processed.



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  22. Non-Dropship vs Dropship?

    When the billing and shipping name/address of an order are the same, we consider this a non-dropship order. When the billing and shipping name/address are different, we consider this a dropship order.

    • Non-Dropship orders show our company name "SNEDCO Wholesale" on the packing slips.
    • Dropship orders show "your" name/company name on the packing slips.

    If you would like to place a "dropship" order to yourself, please put in the comments area of the checkout "dropship" and our order department will send the order as if it were a dropship order.



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  23. What happens if the shipping carrier returns my order to the warehouse before delivering it to me?
    Avoid Return Packages - In the event a package is returned to our warehouse, due to refusal, not available after 3rd attempt or buyer providing the wrong address, buyer will be responsible for all shipping charges incurred in addition to a 35% restocking fee. To help avoid returns, please make sure you have given us your correct address and phone number so you may be contacted if there is a problem delivering your package.

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  24. I would like to use your products for internet auctions. How do I know the item will be in stock at the end of the auction?
    Normally, we have 90% of our products in stock. We try to keep our site as up to date as possible, but our products are fast moving and do sell out from time to time. Usually, it only take a few weeks for items to come back into stock. We do have an "Out of Stock" list on our site for reference. Please refer to the Downloads link to the left.

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  25. How do I sell the items at Auction? I'm worried an item won't be in stock.
    Here are 3 helpful tips on how some of our current Auction Selling customers handle this situation...
    Place a disclaimer in the auction ad stating that all items are in stock as of the date of the listing but are subject to availability. Here's an example of what you might state... PLEASE NOTE: All items are in stock as of the date of this listing, however, there is a rare chance that the item may become out of stock before the auction has ended. If this should happen, we will notify the winner right away and refund any money that we have received. (You can also offer to backorder the item for your customer.)

    Some of our customers buy 1 of every item they plan to sell in an auction. You will usually sell the same items over and over again, especially the "Best Sellers". This way, if an item becomes out of stock, you'll have a backup to send to your winner.

    Last but not least, many order in bulk and ship the items themselves to save on shipping charges and extra savings for volume discount orders. This is very good for light weight items.



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  26. What will show on my customer's invoice?

    No pricing information is ever listed on a packing slip. You will need to send or email an invoice receipt to your customers indicating their prices. The packing slip and address label will have our address on it. We do not put our company name only SHIPPING DEPARTMENT. To your customers, this is your warehouse fulfillment address. This is also the address your customers can send returns to if for some reason they would need too. This way you do not have to handle any products yourself.

    We can add your name or business name to the packing slip as well as a short message to your customer (a total of up to 2 lines of text and 20 characters on each line) Something like, "Thank you for your Order, The Jones Company" or "Happy Birthday from your Sister Darlene.", etc... Just indicate the message in the special instructions section on the order page. Remember, there is no additional charge for drop-shipping. This is a free service we offer to our customers.



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  27. What is Terms of Service (TOS)?
    By placing an order with SNEDCO Wholesale, you acknowledge, accept and agree to all of the Terms of Service seen throughout our website. Our Terms of Service are subject to change at any time without notice.

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  28. What are Chargebacks/Charge Backs?
    A chargeback is a refund that is forced by a cardholder's credit card company or bank. A chargeback is the direct result of a cardholder reporting a problem to their credit card company or bank. Also known as "Disputing the charge". We work hard to solve any problems which may arise. If customer disputes justified charges without consulting SNEDCO Wholesale to resolve the dispute, SNEDCO Wholesale has the right to charge the customer a $75.00 administration fee and immediately suspend customers buying privileges.

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  29. NSF and Other Fees?
    In addition, SNEDCO Wholesale charges a $25.00 fee for all NSF items that are returned to the company. In compliance with the Collections Department SNEDCO Wholesale also charges $10.00 per paper invoice that may be requested by the customer and/or outside Collections Agency or Legal Representative.

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  30. What is "Right To Refuse"?
    We reserve the right to refuse service to anyone for any reason. We enforce this policy to ensure a professional environment for our customers and the users of our site.

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  31. How do you handle Fraudulent Orders?

    FRAUDULENT ORDER NOTICE:
    SNEDCO WHOLESALE does not take credit card fraud lightly. We will aggressively pursue, by any means possible, all illegal credit card activity to the fullest extent of the law. This includes but is not limited to reporting to and seeking the help of Banks, Local Law Enforcement, Federal and International Agencies. We fully support the severe FEDERAL PENALTIES issued by the US POSTAL INSPECTION SERVICE. This includes all orders placed and paid for by checks, money orders and credit cards. SNEDCO WHOLESALE fully prosecutes without regard to cost. In addition, we may publicly publish with many agencies and anti-fraud support forums or message boards, as well as on our own website, the name, address, email and phone number that was on the fraudulent order and where the stolen items were to be shipped. This is done to help people whose cards have been stolen and used illegally, to warn other e-commerce websites and to alert Local, State and Federal/International Law Enforcement Agencies who may be periodically visiting our ANTI-FRAUD web pages. We refuse to have a tiny minority of racketeers and identity thieves ruin the Internet and E-Commerce shopping experience for the rest of us.

    DO NOT USE A STOLEN OR UNAUTHORIZED CREDIT CARD
    TO PURCHASE FROM SNEDCO WHOLESALE (see above)



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  32. What if I can't find an answer to a question?
    If you still can't find the answer to your question, please use our Contact Us form. We will try to reply in a timely manner during regular business hours. M-F, 9-5, CST. If you have not received a reply from us within 2 business days, be contact us again or call our offices at 850-665-3796.

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Best Buys Wholesale with Safe and Secure Discount Shopping
Here's just a few great wholesale gifts and unique gift ideas you'll find throughout our website!
*Christmas gifts *Mother's Day gifts *Father's Day *Valentines Day *Birthday gifts *Holiday
Unique gift ideas for baby, house warming, friends, family, him, her and child. Employee Gifts and Discount Gifts.
Corporate Gifts, Bath n Body Gift baskets and Gift sets. Online Discount Shopping for Romantic items.
Extra special Thank You, Inspirational, Devotional, Wedding Gifts, Sympathy and Religious gift ideas.

SNEDCO Wholesale Home Decor and Gifts Wholesale
Best Buys Wholesale - Volume Discounts - Free Drop Shipping Services - Wholesale Discount Shopping
No Membership Fees - No Dropshipping Fees - No Hassles - No Minimum Orders!

We are proud to be able to deliver our fabulous products to Canada and the following US States:
Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Washington D.C., West Virginia, Wisconsin, Wyoming.


Catalogs and Supplies | Angels and Cherubs | Animals | Apparel | Aromatherapy | Art Glass Sculptures | Baby Gifts | Bath and Body | Body Jewelry | Candles | Candle Holders | Candle Lanterns | Chess Sets | Christmas | Collectibles | Costumes | Dolls and Doll Stands | Dragons | Electronics | Fairies | Fantasy and Medieval | Fountains | Garden and Lawn | General Merchandise | Gift Baskets | Halloween Decorations | Holiday Gift Ideas | Home Decor | Incense and Burners | Jewelry | Kitchen Essentials | Lighthouses | Lingerie | Miniature Tea Sets | Patriotic Gifts | Pens and Novelties | Picture Frames | Pirates and Skulls | Religious Gifts | Ships and Boats | Sporting Gifts | Sun Catchers | Tools and Tool Sets | Toys and Games | Unicorns and Pegasus | Wedding Decorations | Wind Chimes


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SNEDCO Wholesale Gifts specializes in Wholesale, Warehousing, Imports and Distribution Services.
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For customer service call 1-850-665-3796

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